HomeXperience has been a project in the making for over a decade and focuses on helping real estate developers provide homeowners with an exceptional experience, and homeowners with a straightforward and stress-free completion process. HomeXperience provides consulting, project completion and warranty administration services for developers to meet their goals, and peace of mind for homeowners.
More and more, technological advancements lead businesses to lean on technology tools for accessibility and automation of daily operations at the cost of robotic, run-of-the-mill replies and unsatisfactory or even irrelevant resolutions for customers. The need to provide an experience that allows customers to feel valued and unique has never been more prevalent.
When homeowners are making what may be one of the biggest purchases in their lifetime, they want to know that you appreciate their business and for putting their trust in your company. They want, and deserve, to be celebrated! HomeXperience’s goal is to enable developers to meet their departmental or project goals while helping to create a memorable and positive experience for the homeowner.
In short, HomeXperience is #YourKeyToHomeownerCare.
Meet Joyce
Having worked in multiple customer facing roles within the real estate development industry over the last decade and more, creating an experience for homeowners as they close on their home has become a passion of mine.
While running in-house homeowner care teams, I took pride in making homeowners feel celebrated and valued and to have them feel reassured in their decision to place their trust by designing completion programs that left a positive lasting impression with homeowners.
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As a consultant, I work with developers to see how they can provide their homeowners with an unforgettable experience. Whether this is reviewing their current programs and policies and finding potential areas for improvement, building and training their homeowner care team or even designing and overseeing the execution of a building completion, I remain committed to my goal of providing homeowners with a memorable experience as they close on their home.